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Set cookie preferencesLisson Grove Health Centre
Telephone: 020 3370 1940 Out of hours: 111
Address: Gateforth Street, London, NW8 8EG
We understand that during this winter period parents will have lots of questions about if/when they should send their children to school. The GP’s at the Practice would like to share this flowchart with parents and carers Should my child go to school flowchart If your child is unwell and you think they need to […]
If you think you may have Coronavirus and would like to check your symptoms NHS 111 have a website that can help you do this please visit: https://111.nhs.uk/covid-19 There is lots of information and advice online about home management and over the counter medications that can help you manage your symptoms. If you are unable […]
For information on how best to be seen at the Surgery, select the service or condition you require:
Who do I see: GP
Advice: Please book an appointment online, or contact reception on 020 3370 1940 to make an appointment.
Who do I see: Practice Nurse / Clinical Pharmacist / A&E for severe symptoms
Advice: If you are having a severe asthma attack, please telephone 999 or 111. Otherwise for a Practice Nurse appointment, please contact reception on 020 3370 1940 to make an appointment.
Who do I see: Turning Point / AA
Advice: Please visit Turning Point for self-referrals or visit Alcoholics Anonymous
Who do I see: IAPT Service / Back on Track
Advice: If you are experiencing anxiety symptoms for the first time, either visit Westminster Talking Therapies, or alternatively please book an appointment with a GP either online or contact reception on 020 3370 1940.
Who do I see: Community Pharmacy / GP after 7 days / Physiotherapy Service
Advice: Search for your nearest community pharmacist or book an appointment with a GP either online or contact reception on 020 3370 1940 if pain persists. Visit Health Share London to self-refer to the Physiotherapy Service
Who do I see: Health Care Assistant
Advice: Please book an appointment online, orcontact reception on 020 3370 1940 to make an appointment. Routine appointments within 2-4 weeks.
Who do I see: Health Care Assistant
Advice: Please book an appointment online, orcontact reception on 020 3370 1940 to make an appointment. Appointments for blood tests MUST have been requested by your doctor or other health care professionals.
For warfarin monitoring it is preferred for all samples to be taken at the beginning of the week. If you are in doubt please call to speak to one of our Practice Nurses who will advise you.
Who do I see: Contact Westminster Council
Advice: The National Blue Badge Scheme does not apply in Westminster due to traffic congestion and the high demand for parking in Central London. Westminster City Council operates a White Badge scheme which works alongside a Blue Badge. If you aren’t eligible for a White Badge, you may still receive a Blue Badge.
Please visit the Westminster Council website for further information.
Who do I see: GP
Advice: Search for your nearest community pharmacist. For GP appointments, please book an appointment online or contact reception on 020 3370 1940 to make an appointment.
Who do I see: Practice Nurse / GP or A&E for severe symptoms.
Advice: Telephone 999 or 111 if symptoms are severe. For less serious breathing issues such as COPD or chest infections. Please contact reception on 020 3370 1940 to make an appointment with a Practice Nurse.
Who do I see: Self Help / Health Visitor
Advice: Visit NHS advice pages, or search for a breastfeeding support service near you. You can also book an appointment online, or contact reception on 020 3370 1940.
Who do I see: Community Pharmacist / GP
Advice: For pain relief, please search for your nearest community pharmacy. For difficulty breathing, please book a GP appointment online, or contact reception on 020 3370 1940 to make an appointment.
Who do I see: Practice Nurse / Urgent Care Centre if severe.
Advice: If severe, please search for your nearest Urgent Care Centre. If not, please book an appointment online or contact reception on 020 3370 1940 to make an appointment.
Who do I see: Practice Nurse
Advice: Once you are invited, please book an appointment online, or contact reception on 020 3370 1940 to make an appointment, on a day that you are not bleeding or on your period.
Who do I see: GP if it persists for more than 1 week, or other chest issues (asthma)
Advice: Please book an appointment online, or contact reception on 020 3370 1940 to make an appointment. Routine appointments within 2-4 weeks.
Who do I see: GP or A&E for severe symptoms
Advice: Telephone 999 or 111 if symptoms are severe. If not severe and has lasted for more than a few days, please book an appointment online, or contact reception on 020 3370 1940 to make an appointment.
Who do I see: Practice Nurse
Advice: Baby Clinic is run by our Practice Nurses, appointments needed for immunisations, please contact reception on 020 3370 1940 to make an appointment. Find out more at NHS Choices.
Who do I see: Practice Nurse / GP
Advice: Annual clinic appointments will be sent to all CHD patients, please as for an earlier appointment if you are concerned.
Who do I see: GP / Practice Nurse / Family Planning Clinic / GUM Clinic
Advice: Please book an appointment online, or contact reception on 020 3370 1940 to make an appointment with the correct GP/Nurse. Alternatively, to search for your nearest Family Planning/GUM Clinic, please visit the NHS website.
Who do I see: Community Pharmacy
Advice: Search for your nearest community pharmacist. Antibiotics are NOT needed for the common colds, as colds are caused by a virus. Find out more at NHS Choices.
Who do I see: Community Pharmacy / GP if persists more than 1 week.
Advice: Search for your nearest community pharmacist. For a GP, please book an appointment online, or contact reception on 020 3370 1940 to make an appointment.
Who do I see: Family Planning Clinic / GP / Practice Nurse.
Advice: Visit the NHS site for more information about Family Planning Clinics. Contraception and family planning appointments are available at various times every day. For a GP or a Practice Nurse, please book an appointment online, or contact reception on 020 3370 1940 to make an appointment. Routine appointments within 2-4 weeks.
Who do I see: Community Pharmacy / GP if persists for more than 3 weeks.
Advice: Search for your nearest community pharmacist. For a GP, please book an appointment online, or contact reception on 020 3370 1940 to make an appointment. Rountine appointments within 2-4 weeks.
Who do I see: GP
Advice: Search for your nearest community pharmacist.For a GP, please book an appointment online, or contact reception on 020 3370 1940 to make an appointment.
Who do I see: Healthcare Assistant / Practice Nurse.
Advice: For a Healthcare Assistant or a Practice Nurse appointment, please contact reception on 020 3370 1940 to make an appointment.
Who do I see: Dentist / GP for dental abscess if no emergency dentist available.
Advice: Please book an appointment online with your dentist or find a dentist near you: NHS Find Dentist Services.
Who do I see: Practice Nurse.
Advice: Please book an appointment online, or contact reception on 020 3370 1940 to make an appointment.
Who do I see: Practice Nurse / Family Planning Clinic / GP
Advice: To search for your nearest Family Planning Clinic, please visit the NHS website. Contraception and family planning appointments are available at various times each day. For a GP or a Practice Nurse, please book an appointment online, or contact reception on 020 3370 1940 to make an appointment. Routine appointments within 2-4 weeks.
Who do I see: GP / IAPT Services
Advice: Visit Westminster Talking Therapies for IAPT Services, or please book an appointment online or contact reception on 020 3370 1940 to make an appointment.
Who do I see: Healthcare Assistant / Practice Nurse (full annual) / Clinical Pharmacist (medication).
Advice: Routine annual clinic appointments reminders will be sent to all our patients with diabetes. Reception staff will direct you to the most appropriate health care professional. Please book an appointment online, or contact reception on 020 3370 1940 to make an appointment.
Who do I see: Community Pharmacist / GP if persists longer than 7 days or in a career dealing with food or caring for others.
Advice: Search for your nearest community pharmacist. For a GP, please book an appointment online, or contact reception on 020 3370 1940 to make an appointment.
Who do I see: Health Care Assistant
Advice: Please book an appointment online, or contact reception on 020 3370 1940 to make an appointment.
Who do I see: GP
Advice: Please book an appointment online, or contact reception on 020 3370 1940 to make an appointment.
Who do I see: Health Care Assistant / Practice Nurse
Advice: Please book an appointment online, or contact reception on 020 3370 1940 to make an appointment.
Who do I see: Turning Point, Talk to Frank, AA
Advice: Please visit either Turning Point (Tel:0207 4375323, alcoholics-anonymous.org.uk, or talktofrank.com, Tel: 0300 1236600, for self-referral help.
Who do I see: Community Pharmacy / Healthcare Assistant
Advice: Search for your nearest community pharmacist. If you think you may need ear irrigation (‘syringing’), please speak to one of our Healthcare Assistants who will advise you by booking an appointment online, or contact reception on 020 3370 1940 to make an appointment. Also please check the following information on NHS Choices.
Who do I see: GP
Advice: Please book an appointment online, or contact reception on 020 3370 1940 to make an appointment.
Who do I see: Health Care Assistant / Practice Nurse.
Advice: Please book an appointment online, or contact reception on 020 3370 1940 to make an appointment.
Who do I see: Community Pharmacy / GP if persists for more than 4 weeks or is infected.
Advice: Search for your nearest community pharmacist. For a GP, please book an appointment online, or contact reception on 020 3370 1940 to make an appointment.
Who do I see: Community Pharmacy / Family Planning Clinic / GP
Advice: Search for your nearest community pharmacist. To search for your nearest Family Planning/GUM Clinic, please visit the NHS website. For a GP, please book an appointment online, or contact reception on 020 3370 1940 to make an appointment. Find out more information.
Who do I see: Optometrist / Community Pharmacy / GP if persists for more than 7 days or vision is impaired.
Advice: Search for your nearest community pharmacist, or for your nearest opticians. For a GP, please book an appointment online, or contact reception on 020 3370 1940 to make an appointment.
Who do I see: Urgent Care Centre / A&E if severe.
Advice: Please search for your nearest Urgent Care Centre. If severe, please go to Moorfields or Western Eye Hospital’s A&E departments.
Who do I see: Self certify first 7 days, then routine GP appointment.
Advice: For a GP, please book an appointment online, or contact reception on 020 3370 1940 to make an appointment. If you have been discharged from hospital, your hospital team will issue any fit notes for the entire period of your recovery. Please contact the ward staff (even after discharge). Schools should not request a GP letter to confirm absence, this can be written by a parent or guardian.
Who do I see: Community Pharmacy / GP if persists for more than 7 days or difficulty breathing.
Advice: Search for your nearest community pharmacist. For a GP, please book an appointment online, or contact reception on 020 3370 1940 to make an appointment.
Who do I see: Practice Nurse
Advice: Please contact reception on 020 3370 1940 to make an appointment.
Who do I see: GP Surgery Receptionist
Advice: A medical examination will be booked if necessary. Completion of forms, certificates and medicals are not covered under the NHS. Payment for reports must accompany the request or appointment booking (i.e. in advance). Charges are aligned with the BMA’s guidelines. Please read the form carefully and fill in and sign any parts that you need to complete before you bring the form to the surgery. Allow up to 28 days for the process to be completed, you will be contacted by phone when your form is ready for collection. Please note we do not sign passport forms.
Who do I see: Community Pharmacy / GP if it persists
Advice: Search for your nearest community pharmacist. For a GP, please book an appointment online, or contact reception on 020 3370 1940 to make an appointment.
Who do I see: Self-Care / Community Pharmacy / 111 (if outside practice opening hours).
Advice: Please visit the NHS information home pages. You can also telephone 111 for any non-urgent medical issues or you can search for your nearest community pharmacist.
Who do I see: Sexual Health Clinic / 10 Hammersmith Broadway Genitourinary (GUM) Clinic.
Advice: To search for your nearest Family Planning/Gum Clinic, please visit the NHS site. For a GP, please book an appointment online, or contact reception on 020 3370 1940 to make an appointment.
Who do I see: Community Pharmacy / Clinical Pharmacist at surgery
Advice: Search for your nearest community pharmacist. For a clinical pharmacist, please book an appointment online, or contact reception on 020 3370 1940 to make an appointment. Find out more information.
Who do I see: Community Pharmacy / GP / Urgent Care Centre if severe.
Advice: Please search for your nearest Urgent Care Centre, or search for your nearest community pharmacist. For a GP, please book an appointment online, or contact reception on 020 3370 1940 to make an appointment.
Who do I see: Community Pharmacy / School Nurse
Advice: Please search for your nearest community pharmacist. For a Practice Nurse, please contact reception on 020 3370 1940 to make an appointment. Find out more information at NHS Choices.
Who do I see: Community Pharmacy / GP if headaches are severe and frequent.
Advice: Please search for your nearest community pharmacist. For a GP, please book an appointment online, or contact reception on 020 3370 1940 to make an appointment. Find out more information at NHS Choices.
Who do I see: GP Surgery Receptionist.
Advice: Please attend in person or post the documentation and payment. Holiday Cancellation forms are not covered by the NHS, there will be a charge for this service. Payment for reports must accompany the request or booking (i.e in advance). Charges are aligned with the BMA’s guidelines. Please read the form carefully and fill in and sign any parts that you need to complete before you bring the form to the surgery. We ask that you allow up to 28 days for the process to be completed, you will be contacted by phone when your form is ready for collection.
Who do I see: GP / Back on Track
Advice: Please visit Westminster Talking Therapies for IAPT services. For a GP, either book an appointment online or contact reception on 020 3370 1940. Find out more information here.
Who do I see: Community Pharmacy / GP if it persists.
Advice: Please search for your nearest community pharmacist. For a GP, please book an appointment online, or contact reception on 020 3370 1940 to make an appointment. Find out more information at NHS Choices.
Who do I see: Practice Nurse.
Advice: Please contact reception on 020 3370 1940 to make an appointment. Find out more information at NHS Choices.
Who do I see: Community Pharmacy / Podiatrist / Practice Nurse (dressing) / GP (infected).
Advice: Please search for your nearest podiatrist, or search for your nearest community pharmacist. For a GP or a Practice Nurse, please book an appointment online, or contact reception on 020 3370 1940 to make an appointment. Find out more information at NHS Choices.
Who do I see: Community Pharmacy / GP if severely infected
Advice: Please search for your nearest community pharmacist. For a GP, find out more information at NHS Choices.
Who do I see: Community Pharmacy / GP / IAPT Services
Advice: Please visit Westminster Talking Therapies for IAPT services. If you are experiencing insomnia symptoms for the first time, please see for your nearest community pharmacist or to see a GP, please book an appointment online, or contact reception on 020 3370 1940 to make an appointment or visit Back on Track Services.
Who do I see: GP Surgery Receptionist
Advice: Completion of forms, certificates and medicals are not covered under the NHS. Please read the form carefully and fill in and sign any parts that you need to complete before you bring the form to the surgery. We ask that you allow up to 21 days for the process to be completed, you will be contacted by phone when your form is ready for collection.
Who do I see: GP Surgery Receptionist
Advice: Completion of forms, certificates and medicals are not covered under the NHS. Please read the form carefully and fill in and sign any parts that you need to complete before you bring the form to the surgery. We ask that you allow up to 21 days for the process to be completed, you will be contacted by phone when your form is ready for collection.
Who do I see: Clinical Pharmacist
Advice: Please book an appointment online, or contact reception on 020 3370 1940 to make an appointment.
Who do I see: Community Pharmacy / Practice Nurse / GP / Family Planning Clinic
Advice: For emergency contraception, contraception, please find your nearest community pharmacy. For other issues please search for your nearest family planning clinic, or please book an appointment online, or contact reception on 020 3370 1940.
Who do I see: GP
Advice: For a GP, please book an appointment online, or contact reception on 020 3370 1940 to make an appointment.
Who do I see: Community Pharmacy / Dentist / GP for Dental abscess if emergency dentist not available.
Advice: Please book an appointment with your dentist or find a dentist near you: NHS Find Dentist Services, or you may find your nearest community pharmacy. For a GP, please book an appointment online, or contact reception on 020 3370 1940 to make an appointment.
Who do I see: Community Pharmacy
Advice: Please search for your nearest community pharmacist.
Who do I see: Community Pharmacy / GP if it persists
Advice: Please search for your nearest community pharmacist. For a GP, please book an appointment online, or contact reception on 020 3370 1940 to make an appointment.
Who do I see: Urgent Care Centre / 111 Service if severe / GP if several episodes
Advice: Pinch nose (do not lean head back) and apply ice pack. Find out more information about nose bleeds. If concerned, you can ring 111, or search for your nearest Urgent Care Centre. For a GP, please book an appointment online, or contact reception on 020 3370 1940 to make an appointment.
Who do I see: GP / Back on Track
Advice: Please visit Westminster Talking Therapies for IAPT services, or please book an appointment either online or contact reception on 020 3370 1940 to make an appointment.
Who do I see: We do not sign passport forms
Advice: Passport forms are not covered by the NHS. Find out more here.
Who do I see: GP
Advice: Please book an appointment online, or contact reception on 020 3370 1940 to make an appointment.
Who do I see: GP / Back on Track
Advice: Please visit Westminster Talking Therapies for IAPT services, or please book an appointment online or contact reception on 020 3370 1940 to make an appointment.
Who do I see: Practice Nurse
Advice: Please contact reception on 020 3370 1940 to make an appointment.
Who do I see: Receptionist / Online
Advice: A GP appointment may be needed but please contact reception on 020 3370 1940 who will help direct your specific prescription query. Alternatively, if you would like to order or cancel your repeat prescriptions, you can do this by using our online services.
Who do I see: Community Pharmacy / GP if persists
Advice: Please search for your nearest community pharmacist. For a GP, please book an appointment online, or contact reception on 020 3370 1940 to make an appointment.
Who do I see: Community Pharmacy / GP if persists
Advice: Please search for your nearest community pharmacist. For a GP, please book an appointment online, or contact reception on 020 3370 1940 to make an appointment.
Who do I see: Practice Nurse / Health Care Assistant
Advice: Please contact reception on 020 3370 1940 to make an appointment.
Who do I see: GP
Advice: Please book an appointment online, or contact reception on 020 3370 1940 to make an appointment.
Who do I see: Practice Nurse
Advice: Please contact reception on 020 3370 1940 to make an appointment.
Who do I see: Self certify first 7 days, then routine GP appointment.
Advice: For a GP, please book an appointment online, or contact reception on 020 3370 1940 to make an appointment. If you have been discharged from hospital, your hospital team will issue any fit notes for the entire period of your recovery. Please contact the ward staff (even after discharge). Schools should not request a GP letter to confirm absence, this can be written by a parent or guardian.
Who do I see: Community Pharmacy / GP if it persists
Advice: Please search for your nearest community pharmacist. For a GP, please book an appointment online, or contact reception on 020 3370 1940 to make an appointment.
Who do I see: Community Pharmacy / GP if it persists
Advice: Please search for your nearest community pharmacist. For a GP, please book an appointment online, or contact reception on 020 3370 1940 to make an appointment.
Who do I see: Health Care Assistant / Kick it Stop Smoking Service
Advice: For a Health Care Assistant appointment, please contact reception on 020 3370 1940 to make an appointment or visit Kick it Stop Smoking service for more information. Find out more from the NHS advice page.
Who do I see: Optician / Community Pharmacy / GP if it persists
Advice: If severe, please go to Moorfields or Western Eye Hospital’s A&E departments. Please search for your nearest opticians or search for your nearest community pharmacist. For a GP, please book an appointment online, or contact reception on 020 3370 1940 to make an appointment.
Who do I see: GP / Sexual Health Clinics /
Advice: To search for your nearest GUM Clinic, please visit the NHS website. For a GP, please book an appointment online, or contact reception on 020 3370 1940 to make an appointment.
Who do I see: Community Pharmacy / GP if it persists
Advice: Please search for your nearest community pharmacist. For a GP, please book an appointment online, or contact reception on 020 3370 1940 to make an appointment.
Who do I see: Community Pharmacy / GP if it persists over 7 days / Urgent Care Centre
Advice: Please search for your nearest community pharmacist. For a GP, please book an appointment online, or contact reception on 020 3370 1940 to make an appointment. If it is a suspected serious injury, please search for your nearest Urgent Care Centre.
Who do I see: Practice Nurse
Advice: Please book an appointment online, or contact reception on 020 3370 1940 to make an appointment.
Who do I see: Community Pharmacy / GP if severely infected
Advice: Please search for your nearest community pharmacist.
Who do I see: Community Pharmacy / Optician / GP if it persists
Advice: Please search for for your nearest opticians or search for your nearest community pharmacist. For a GP, please book an appointment online, or contact reception on 020 3370 1940 to make an appointment.
Who do I see: Community Pharmacy
Advice: Please search for your nearest community pharmacist.
Who do I see: Practice Nurse
Advice: Please contact reception on 020 3370 1940 to make an appointment.
Who do I see: Community Pharmacy
Advice: Please search for your nearest community pharmacist. You can also use NHS Choices page for more information.
Who do I see: Self-Help Advice / Community Pharmacy / Practice Nurse / Sexual Health Clinic / 10 Hammersmith Broadway
Advice: Please find information on the NHS choices help page. You can also search for your nearest community pharmacist. If you are sexually active, please visit your nearest sexual health clinic.
Who do I see: Practice Nurse
Advice: Please book an appointment with the Practice Nurse at least 1 month before travelling. Contact reception on 020 3370 1940 to make an appointment.
Who do I see: GP
Advice: Please bring a urine sample into the consultation; sterile pots available at reception. Please book an appointment online, or contact reception on 020 3370 1940 to make an appointment.
Who do I see: Practice Nurse / Sexual Health Clinic / GP
Advice: You can search for your nearest Community Pharmacist. If you are sexually active you can also visit either your local sexual health clinic, or for an appointment please book online or contact reception on 020 3370 1940.
Who do I see: Community Pharmacy / GP if painful or it is a recurring issue
Advice: Please search for your nearest community pharmacist. For a GP, please book an appointment online, or contact reception on 020 3370 1940 to make an appointment.
Who do I see: Practice Nurse
Advice: Please book an appointment online, or contact reception on 020 3370 1940 to make an appointment.
Who do I see: Community Pharmacy / GP
Advice: Please search for your nearest community pharmacist. For babies and toddlers, or if it persists longer than 1 week in children and adults, please see the GP by booking an appointment online, or by contacting reception on 020 3370 1940 to make an appointment.
Who do I see: Practice Nurse / Health Care Assistant
Advice: Please book an appointment online, or contact reception on 020 3370 1940 to make an appointment.
Who do I see: Community Pharmacy / GP if painful or it is a recurring issue.
Advice: Please search for your nearest community pharmacist. For a GP, please book an appointment online, or contact reception on 020 3370 1940 to make an appointment.
Find out more about symptoms and conditions.
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